Determining the Level of Support Necessary for Your Organization's Managed Hosting Solution

In this highly competitive business environment, businesses need to effectively manage its resources to maximize return-on-investments. For organizations that leverage cloud computing as part of their technological framework, managed hosting solutions provide a cost-effective option for ensuring system stability, security and scalability.

In today's complex IT environments, server management roles have evolved significantly from the previous models, where hosting providers only delivered the most basic levels of server maintenance and management. Businesses can now outsource high-level IT functions ranging from monitoring and server administration, to compliance management services which enable companies to comply with federal and international standards and regulations.

Depending on your company's specific requirements, it's possible to create a tailored managed hosting solution to suit your IT team's level of expertise and desired amount of control over the system.

At the most basic level, server monitoring can help to ensure that critical network resources and servers are under round-the-clock surveillance. There are many potential points of failure in a complex IT environment which can affect the entire system's stability and reliability. CPU utilization, storage capacity, service and application availability, and memory utilization are just a few of these areas. As problems are detected, the system can send alerts to designated administrators who can quickly resolve the issues before they pose a significant threat to the system.

For companies that require an enhanced level of system management for mission-critical applications and data, managed hosting service providers that specialize in complex IT systems can also provide more proactive support and server management. Advanced system configurations such as Storage Area Network connectivity, load balancing and data replication can be monitored and managed.

At the highest end of the spectrum, companies that need to satisfy industry and regulatory requirements need managed hosting services for compliance management. Businesses that handle sensitive client data are governed by regulatory standards that ensure the data is protected.

For instance, companies that store, process or transmit cardholder data are governed by the Payment Card Industry Data Security Standards (PCI DSS). In order to achieve PCI compliance, businesses must be able to comply with 12 stringent requirements and more than 200 security controls. This can be challenging for IT teams with limited experience in the standard and the protocols necessary to achieve PCI compliance.

Considering the cost of running and maintaining a dedicated server, utilizing the services of a managed hosting services provider makes good business sense. By offloading server management and administration tasks to the experts, companies can focus on their core business competencies.

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