Managed service provider explanation
A provider of managed services is usually a company that you use to provide a
number of hosted IT services for you. These can rang from Internet access and
email, through to managed DNS and database applications.
You may not realise this, but your enterprise telecoms and internet links are
already supplied by a managed services provider; in much the same way as you
buy gas, electricity or water.
Why do I want a managed service provider?
The service provider takes as much or as little of the IT management away from
your company as you need, allowing you to continue running your business.
This is especially appealing to non-IT based enterprises, who would rather
things like their email and internet access be dealt with by specialists.
Examples of managed services
Managed hosting is a good example of a managed service; it is essentially a
dedicated server that is complimented by a full suite of maintenance, technical
support, and monitoring services. This is different from dedicated Web hosting
which although customers are provided with their own servers, they are still
responsible for most of the administrative and maintenance duties.
Unmanaged services, conversely, give the customer complete remote server
administration freedom and capability. However a large amount of time and
technical expertise is required, as you are ultimately responsible for the
management of the server not the managed hosting provider. For this reason,
unmanaged servers and other services are only recommended for individuals and
companies with extensive server or IT administration resources or expertise.
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